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Statements & Documents

Going paperless is easy with GRB. Access your statement quicker and more securely with GRBbank. No more waiting for your statement to arrive in the mail.

Frequently Asked Questions

I used to just access a text version of my statement in GRBonline/mobile, but I don’t see where that option is.

The “text” version of your statements is no longer available. In order to view your statements electronically, you must enroll for Electronic Statements.

How do I sign up for electronic statements?

Click on Documents icon on the Dashboard, or within an account, to begin the enrollment process. You must have an email address to receive electronic statements.

Can I have electronic statements without having online banking?

No, electronic statements are accessed from within your GRBbank Online banking.

Will I continue to receive a paper statement after enrolling in E-Statements?

Click on Documents icon on the Dashboard, or within an account. You will see a dropdown with accounts to view and a list of electronic statements and notices available. You will receive an email notifying you each time you have a new statement available.

How do I access my electronic statements?

No, electronic statements are accessed from within your GRBbank Online banking.

Who can receive electronic statements on an account?

Each account owner can sign up and receive electronic statements. An additional recipient can also be added by an account owner to receive statements – accountant, bookkeeper, etc. To add an additional recipient, access your Documents and select Additional Recipients. You will create a username and PIN for them to use to access the statements.

How far back can I access my statements?

Your electronic statements can be accessed for 13 months. From the time you sign up, you begin building your statement history.

How do I change my email address the statement notifications go to?

To update your email, access your Documents and choose Email settings.