Born and raised in Rochester and having attended Cornell University, Melissa has always felt a strong connection to Upstate New York. After spending her post-college career as a Mortgage Trader on Wall Street, she returned to her roots and established herself in Rochester as a Loan Officer. Since returning to the Rochester area, she has taken great joy in growing our local community by helping her clients settle into homes in the “ROC.”
Melissa understands that not everyone loves math as much as she does, so her main objective is for every homebuyer to feel comfortable with the numbers before they embark on their financing journey. She takes pride in helping her clients to breeze through the mortgage process, from their initial budget conversation to the day they receive the keys to their new home. She is extremely thorough and will take extra time to make sure her clients are informed throughout the process, making herself available on nights and weekends for any questions that arise.
As a working mother of two girls, Melissa realized the need to add another woman to her village who could help her continue to provide round-the-clock coverage to her customers and referral partners. With years of processing experience under her belt, Stephanie DeFazio was the natural perfect fit. Her incredible work ethic and exceptional customer service skills made Steph the perfect person to take on the role of Loan Officer within The Powers Team, and the pair functions as seamlessly as wine and cheese.